Turn happy customers into more 5-star reviews.
Clutch City builds review management systems that automatically ask for feedback, send happy customers to the right review platform, capture unhappy feedback privately, and help your business build a stronger online reputation over time.
- Automated review requests by SMS and email.
- Positive/negative feedback routing.
- Google, Facebook, and reputation dashboard integration.
Happy customers don't always leave reviews unless you ask.
Most businesses rely on word of mouth and hope customers remember to leave a review. But even satisfied customers get busy. Without a system, review generation becomes inconsistent.
We automate the review request process.
Clutch City creates a review management system that makes reputation growth part of your customer journey. After a job, appointment, install, visit, or sale, the system can automatically ask for feedback and guide the customer to the right next step. Positive feedback gets routed to Google or Facebook — negative feedback goes privately to your team so you can resolve it before it becomes a public review.
Everything your reputation system needs to run itself.
Automated review request workflows
SMS and email review campaigns
Positive/negative sentiment routing
Google review link setup
Facebook review link setup
Private feedback capture
Follow-up reminders for non-responders
Review dashboard visibility
Internal alerts for new feedback
Testimonial collection opportunities
QR codes for review requests
Requests after appointments, installs, service calls, or completed jobs
From completed job to public proof.
Identify the Best Review Moments
We define when customers should be asked — after installation, appointment completion, service visit, payment, or successful outcome.
Build the Review Workflow
We create the messages, links, timing, routing logic, and internal alerts that power the system end to end.
Monitor & Improve
Your team gets a consistent process for collecting more reviews and handling feedback before it becomes a reputation issue.
A review management system helps your business collect more social proof, improve local trust, strengthen Google Business performance, and create a better feedback loop with customers.
Ready to turn happy customers into public proof?
Let's build a review system that works automatically.
Book a Strategy Call →